About Our Clinic

At Soundwise Hearing Aid Technologies in McKeesport, PA we understand the type of impact that hearing loss can have on your life. Our dedicated and knowledgeable staff members are ready to help you find the right hearing aid technology to fit your budget and lifestyle needs. Our hearing center offers services that include hearing screenings and demonstrations, routine and diagnostic testing, programming and adjustments, in-office repairs and cleaning of all makes and models of hearing aids, hearing aid batteries, and hearing aid accessories. Any new hearing aids purchased from us come with an evaluation period, extended warranty, and 0% financing! All relationships begin with trust, and you can trust our hearing professionals to guide you through your journey to better hearing.

About Hearing Loss

When it comes to hearing loss, there are two types that a person can have. Conductive hearing loss happens when there is a problem conducting sound waves in the inner ear. Sensorineural hearing loss is found when there is a problem in the organ of hearing or the nerve of hearing.

Our Services

We provide full hearing evaluations and testing. We repair and service all brands of hearing aids. We sell assistive listening devices, hearing aid batteries and supplies. We make custom ear molds for ALL applications from musicians plugs to swim molds. We offer consulting on hearing aid issues and hearing health.

Our services include hearing screenings and demonstrations, routine and diagnostic testing, programming and adjustments, in-office repairs and cleaning of all makes and models of hearing aids, hearing aid batteries, and hearing aid accessories. Any new hearing aids purchased from us come with an evaluation period, extended warranty, and 0% financing!

We value being a part of the local McKeesport, PA community and believe in treating our patients like family. We know that every person has different needs, and everyone has a unique lifestyle, that is why we are readily available to answer all of your questions and to help you on your journey to better hearing health. Contact us today to make an appointment!

Soundwise Hearing is part of the Hearing Health USA network of healthcare providers, whose patient promise states: “We are dedicated to providing our patients with the highest level of hearing healthcare and to guide each individual through their journey to better hearing.” 

Meet Our Providers

Susan Chicka, BC- HIS

Susan Chicka has been working in the hearing aid industry since 2005. She is a registered Hearing Instrument Specialist in the state of Pennsylvania, with a Bachelor of Science degree. Susan shows great compassion for helping the hearing impaired and finds it very rewarding. She treats her patients’ needs and concerns about hearing aids with great care and works hard at matching them perfectly to the right hearing aid technology for their specific needs.

William Cook, ACA, HIS

William Cook is a registered hearing aid fitter with 26 years of experience. He proudly wears binaural Ric’s due to his moderate to severe hearing loss. Bill, as he likes to be referred to, firmly believes that a hearing aid is only as good as the follow up service provided. He has dedicated his career to providing the most exceptional customer service and follow up care to his patients. In addition to being a seasoned hearing aid fitter, Bill graduated from the School of Audioprosthology and is a nationally declared Audioprothologist.